Buick 2010 Enclave User Manual Page 415
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Customer Information 13-3
STEP THREE — Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps one and
two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively you may call the
General Motors Customer
Communication Centre,
1-800-263-3777 (English),
1-800-263-7854 (French), or you
may write to the Mediation/
Arbitration Program at the following
address. Your inquiry should be
accompanied by your Vehicle
Identification Number (VIN).
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Customer Assistance
Offices (US, Can)
Buick encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Buick, the letter
should be addressed to:
United States — Customer
Assistance
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
www.Buick.com
1-800-521-7300
1-800-832-8425 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-252-1112
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands
1-800-496-9994
- Canadian Vehicle Owners 3
- Introduction v 5
- In Brief 7
- Instrument Panel 8
- Initial Drive 9
- 1-4 In Brief 10
- In Brief 1-5 11
- Seat Adjustment 12
- Second Row Seats 13
- Third Row Seats 13
- Heated Seats 13
- 1-8 In Brief 14
- Mirror Adjustment 15
- Steering Wheel 16
- Adjustment 16
- Interior Lighting 17
- Exterior Lighting 17
- Windshield Wiper/Washer 18
- 9 : Turns the wipers off 18
- Climate Controls 19
- Vehicle Features 20
- In Brief 1-15 21
- 1-16 In Brief 22
- Cruise Control 23
- T : On/Off 23
- Storage Compartments 23
- Performance and 24
- Maintenance 24
- Tire Pressure Monitor 25
- Tire Sealant and 25
- Compressor Kit 25
- Engine Oil Life System 25
- Driving for Better Fuel 26
- Roadside Assistance 26
- ] : Push this red emergency 27
- ] is pressed, or if the 28
- Q and request a vehicle 28
- Q to confirm that the OnStar 28
- Keys, Doors and 29
- Keys and Locks 30
- Keys, Doors and Windows 2-3 31
- & (Power Liftgate): Press 32
- L (Vehicle Locator/Panic 32
- L for more than 32
- L is pressed again 32
- Remote Vehicle Start 33
- Q on the RKE transmitter 33
- / for at least 33
- / until the 34
- Door Locks 35
- Power Door Locks 35
- Q (Lock): Remove the key 35
- Delayed Locking 35
- Automatic Door Locks 36
- Lockout Protection 36
- Safety Locks 36
- Liftgate 37
- 2-10 Keys, Doors and Windows 38
- Keys, Doors and Windows 2-11 39
- Vehicle Security 40
- Q during the ten second 41
- K or place the key in the 41
- Immobilizer 41
- Immobilizer Operation 41
- 1 stamped on it 42
- Exterior Mirrors 43
- Power Mirrors 44
- Folding Mirrors 44
- Heated Mirrors 45
- Park Tilt Mirrors 45
- Interior Mirrors 46
- Power Windows 47
- 2-20 Keys, Doors and Windows 48
- Sun Visors 49
- 2-22 Keys, Doors and Windows 50
- Seats and 51
- Restraints 51
- Head Restraints 52
- Front Seats 53
- Lumbar Adjustment 54
- Reclining Seatbacks 55
- 3-6 Seats and Restraints 56
- Heated Front Seats 57
- Rear Seats 58
- Seats and Restraints 3-9 59
- 3-10 Seats and Restraints 60
- 3-12 Seats and Restraints 62
- Safety Belts 63
- 3-14 Seats and Restraints 64
- Seats and Restraints 3-15 65
- 3-16 Seats and Restraints 66
- How to Wear Safety Belts 67
- Properly 67
- 3-18 Seats and Restraints 68
- Seats and Restraints 3-19 69
- 3-20 Seats and Restraints 70
- Seats and Restraints 3-21 71
- Lap-Shoulder Belt 72
- Seats and Restraints 3-23 73
- 3-24 Seats and Restraints 74
- Seats and Restraints 3-25 75
- 3-26 Seats and Restraints 76
- Safety Belt Use During 77
- Pregnancy 77
- Safety Belt Extender 78
- Safety System Check 78
- Safety Belt Care 78
- Airbag System 79
- 3-30 Seats and Restraints 80
- Where Are the Airbags? 81
- 3-32 Seats and Restraints 82
- When Should an Airbag 83
- Inflate? 83
- What Makes an Airbag 84
- How Does an Airbag 85
- Restrain? 85
- What Will You See After 85
- 3-36 Seats and Restraints 86
- Passenger Sensing 87
- 3-38 Seats and Restraints 88
- Seats and Restraints 3-39 89
- 3-40 Seats and Restraints 90
- Seats and Restraints 3-41 91
- Servicing the 92
- Airbag-Equipped Vehicle 92
- Adding Equipment to the 92
- Airbag System Check 93
- Child Restraints 94
- Seats and Restraints 3-45 95
- 3-46 Seats and Restraints 96
- Infants and Young 97
- Children 97
- 3-48 Seats and Restraints 98
- Child Restraint Systems 99
- 3-50 Seats and Restraints 100
- Where to Put the 101
- Restraint 101
- 3-52 Seats and Restraints 102
- Lower Anchors and 103
- Tethers for Children 103
- (LATCH System) 103
- 3-54 Seats and Restraints 104
- Seats and Restraints 3-55 105
- 3-56 Seats and Restraints 106
- Seats and Restraints 3-57 107
- 3-58 Seats and Restraints 108
- Replacing LATCH System 109
- Parts After a Crash 109
- Securing Child Restraints 110
- (Rear Seat) 110
- Seats and Restraints 3-61 111
- Securing Child 112
- Restraints (Right Front 112
- Passenger Seat) 112
- Seats and Restraints 3-63 113
- 3-64 Seats and Restraints 114
- Compartments 115
- Floor Console Storage 116
- Additional Storage 117
- Features 117
- Roof Rack System 118
- Instruments and 119
- Controls 119
- Instruments and Controls 5-3 121
- 5-4 Instruments and Controls 122
- Instruments and Controls 5-5 123
- J (Washer Fluid): Press the 124
- Rear Window Wiper/ 124
- Instruments and Controls 5-7 125
- 5-8 Instruments and Controls 126
- H until the clock and date 127
- O , to turn the radio on 127
- G to display HR, MIN 127
- 5-10 Instruments and Controls 128
- Instruments and Controls 5-11 129
- Warning Lights 130
- Gages, and Indicators 130
- Instrument Cluster 131
- Speedometer 132
- Odometer 132
- Tachometer 132
- Fuel Gauge 132
- Engine Coolant 133
- Temperature Gauge 133
- Voltmeter Gauge 133
- Safety Belt Reminders 134
- Airbag Readiness Light 134
- Passenger Airbag Status 135
- Indicator 135
- Charging System Light 136
- Malfunction 137
- Indicator Lamp 137
- 5-20 Instruments and Controls 138
- Brake System Warning 139
- Antilock Brake System 140
- (ABS) Warning Light 140
- Tow/Haul Mode Light 140
- Instruments and Controls 5-23 141
- Engine Oil Pressure Light 142
- Security Light 142
- High-Beam on Light 142
- Information Displays 143
- U (Customization): Press this 144
- Instruments and Controls 5-27 145
- 5-28 Instruments and Controls 146
- Instruments and Controls 5-29 147
- 5-30 Instruments and Controls 148
- Vehicle Messages 149
- Brake System Messages 150
- Cruise Control Messages 150
- Door Ajar Messages 150
- Engine Cooling System 151
- Messages 151
- Engine Oil Messages 152
- Engine Power Messages 152
- Fuel System Messages 152
- Key and Lock Messages 153
- Lamp Messages 153
- Object Detection System 154
- Ride Control System 154
- Airbag System Messages 154
- Anti-Theft Alarm System 155
- Service Vehicle Messages 155
- Tire Messages 155
- Transmission Messages 156
- Vehicle Reminder 157
- Vehicle Speed Messages 157
- Washer Fluid Messages 157
- Personalization 158
- Instruments and Controls 5-41 159
- 5-42 Instruments and Controls 160
- Instruments and Controls 5-43 161
- 5-44 Instruments and Controls 162
- Instruments and Controls 5-45 163
- 5-46 Instruments and Controls 164
- Universal Remote 165
- 5-48 Instruments and Controls 166
- Instruments and Controls 5-49 167
- 5-50 Instruments and Controls 168
- Universal Remote System 169
- Operation 169
- 5-52 Instruments and Controls 170
- Lighting 171
- Headlamp High/ 172
- Low-Beam Changer 172
- Flash-to-Pass 173
- Daytime Running Lamps 173
- (DRL)/Automatic 173
- Headlamp System 173
- Delayed Headlamps 173
- 6-4 Lighting 174
- Lighting Features 176
- Parade Dimming 177
- Battery Load 177
- Management 177
- Battery Power Protection 178
- Infotainment 179
- Theft-Deterrent Feature 180
- Infotainment System 7-3 181
- 4 to display the time 182
- 4 to display 182
- Infotainment System 7-5 183
- AM-FM Radio 184
- © SEEK ¨ : Press to go to the 185
- © or ¨ until a beep sounds 185
- 7-8 Infotainment System 186
- Infotainment System 7-9 187
- 7-10 Infotainment System 188
- Radio Reception 189
- Audio Players 190
- Infotainment System 7-13 191
- CD/DVD Player 192
- Infotainment System 7-15 193
- O to turn the radio on. The 194
- Infotainment System 7-17 195
- 7-18 Infotainment System 196
- Infotainment System 7-19 197
- 7-20 Infotainment System 198
- Infotainment System 7-21 199
- 7-22 Infotainment System 200
- Infotainment System 7-23 201
- 7-24 Infotainment System 202
- Infotainment System 7-25 203
- 7-26 Infotainment System 204
- Infotainment System 7-27 205
- 7-28 Infotainment System 206
- Infotainment System 7-29 207
- 7-30 Infotainment System 208
- Infotainment System 7-31 209
- 7-32 Infotainment System 210
- Infotainment System 7-33 211
- 7-34 Infotainment System 212
- Infotainment System 7-35 213
- Rear Seat 214
- Infotainment System 7-37 215
- 7-38 Infotainment System 216
- P on the remote control or 217
- 7-40 Infotainment System 218
- Infotainment System 7-41 219
- 7-42 Infotainment System 220
- Z EJECT button is pressed on 221
- Rear Seat Audio (RSA) 222
- X when the 222
- Infotainment System 7-45 223
- Bluetooth 224
- Infotainment System 7-47 225
- 7-48 Infotainment System 226
- Infotainment System 7-49 227
- 7-50 Infotainment System 228
- Infotainment System 7-51 229
- 7-52 Infotainment System 230
- Infotainment System 7-53 231
- 7-54 Infotainment System 232
- Infotainment System 7-55 233
- 7-56 Infotainment System 234
- O (On/Off): Press to turn the 236
- Climate Controls 8-3 237
- # is pressed the indicator 238
- < (Rear Window Defogger): 239
- 8-6 Climate Controls 240
- Control Only) 241
- 9 to turn the fan off 241
- 8-8 Climate Controls 242
- Air Vents 243
- 8-10 Climate Controls 244
- Driving and 245
- Operating 245
- Driving Information 246
- Control of a Vehicle 247
- Steering 248
- Off-Road Recovery 249
- Loss of Control 250
- Driving on Wet Roads 251
- Highway Hypnosis 252
- Hill and Mountain Roads 252
- Winter Driving 253
- 9-10 Driving and Operating 254
- If the Vehicle is Stuck 255
- Vehicle Load Limits 256
- Driving and Operating 9-13 257
- 9-14 Driving and Operating 258
- Driving and Operating 9-15 259
- 9-16 Driving and Operating 260
- Starting and 261
- Ignition Positions 262
- Retained Accessory 263
- Power (RAP) 263
- Starting the Engine 263
- Engine Heater 264
- Shifting Into Park 265
- Shifting Out of Park 266
- Engine Exhaust 267
- Automatic 268
- Transmission 268
- Driving and Operating 9-25 269
- Manual Mode 270
- Tow/Haul Mode 271
- Drive Systems 272
- Parking Brake 273
- Ride Control Systems 274
- Driving and Operating 9-31 275
- I button to turn the 277
- [ button 278
- T button 278
- Object Detection 279
- Rear Vision 280
- Camera (RVC) 280
- Driving and Operating 9-37 281
- ] (Brightness) : Touch the 282
- Driving and Operating 9-39 283
- 9-40 Driving and Operating 284
- Driving and Operating 9-41 285
- Recommended Fuel 286
- Gasoline Specifications 286
- California Fuel 287
- Requirements 287
- Fuels in Foreign 287
- Countries 287
- Fuel Additives 287
- 9-44 Driving and Operating 288
- Filling the Tank 289
- Filling a Portable Fuel 290
- Container 290
- General Towing 291
- Information 291
- Driving Characteristics 291
- 9-48 Driving and Operating 292
- Driving and Operating 9-49 293
- 9-50 Driving and Operating 294
- Driving and Operating 9-51 295
- Trailer Towing 296
- Driving and Operating 9-53 297
- 9-54 Driving and Operating 298
- Driving and Operating 9-55 299
- Towing Equipment 300
- Driving and Operating 9-57 301
- Conversions and 302
- Vehicle Care 303
- General Information 304
- Vehicle Care 10-3 305
- Vehicle Checks 306
- Vehicle Care 10-5 307
- Engine Compartment Overview 308
- Engine Cover 309
- Engine Oil 310
- Vehicle Care 10-9 311
- Automatic Transmission 313
- Engine Air Cleaner/Filter 313
- 10-12 Vehicle Care 314
- Cooling System 315
- 10-14 Vehicle Care 316
- Vehicle Care 10-15 317
- 10-16 Vehicle Care 318
- Engine Overheating 319
- 10-18 Vehicle Care 320
- Overheated Engine 321
- Protection 321
- Operating Mode 321
- Power Steering Fluid 321
- Washer Fluid 322
- Vehicle Care 10-21 323
- Brake Fluid 324
- Vehicle Care 10-23 325
- All-Wheel Drive 326
- Starter Switch Check 326
- Shift Lock Control 327
- System Check 327
- Ignition Transmission 327
- Lock Check 327
- Park Brake and P (Park) 328
- Mechanism Check 328
- Wiper Blade Replacement 328
- Windshield Replacement 329
- Headlamp Aiming 330
- Bulb Replacement 330
- Taillamps, Turn Signal 331
- Sidemarker, and 331
- Stoplamps 331
- License Plate Lamp 331
- Electrical System 332
- Fuses and Circuit 333
- Breakers 333
- Engine Compartment 333
- Fuse Block 333
- 10-32 Vehicle Care 334
- Vehicle Care 10-33 335
- Instrument Panel Fuse 336
- Vehicle Care 10-35 337
- 10-36 Vehicle Care 338
- Wheels and Tires 339
- 10-38 Vehicle Care 340
- Vehicle Care 10-39 341
- Tire Designations 342
- Tire Terminology and 342
- Definitions 342
- Vehicle Care 10-41 343
- 10-42 Vehicle Care 344
- Vehicle Care 10-43 345
- Tire Pressure 346
- Vehicle Care 10-47 349
- 10-48 Vehicle Care 350
- Vehicle Care 10-49 351
- Tire Inspection 352
- Tire Rotation 352
- When It Is Time for New 353
- Buying New Tires 354
- Vehicle Care 10-53 355
- Different Size Tires and 356
- Uniform Tire Quality 356
- Vehicle Care 10-55 357
- Wheel Alignment and Tire 358
- Wheel Replacement 358
- Tire Chains 359
- If a Tire Goes Flat 360
- 10-60 Vehicle Care 362
- Vehicle Care 10-61 363
- 10-62 Vehicle Care 364
- Vehicle Care 10-63 365
- 10-64 Vehicle Care 366
- Vehicle Care 10-65 367
- 10-66 Vehicle Care 368
- Storing the Tire Sealant 369
- Tire Changing 369
- 10-68 Vehicle Care 370
- Vehicle Care 10-69 371
- 10-70 Vehicle Care 372
- Vehicle Care 10-71 373
- 10-72 Vehicle Care 374
- Vehicle Care 10-73 375
- 10-74 Vehicle Care 376
- Vehicle Care 10-75 377
- 10-76 Vehicle Care 378
- Secondary Latch System 379
- 10-78 Vehicle Care 380
- Compact Spare Tire 381
- Jump Starting 382
- Vehicle Care 10-81 383
- 10-82 Vehicle Care 384
- Vehicle Care 10-83 385
- Towing the Vehicle 386
- Recreational Vehicle 386
- Vehicle Care 10-85 387
- 10-86 Vehicle Care 388
- Appearance Care 389
- 10-88 Vehicle Care 390
- Vehicle Care 10-89 391
- 10-90 Vehicle Care 392
- Interior Care 393
- 10-92 Vehicle Care 394
- Vehicle Care 10-93 395
- Floor Mats 396
- Service and 397
- Scheduled 398
- Service and Maintenance 11-3 399
- 11-4 Service and Maintenance 400
- Service and Maintenance 11-5 401
- 11-6 Service and Maintenance 402
- Service and Maintenance 11-7 403
- 11-8 Service and Maintenance 404
- Maintenance Replacement Parts 405
- Maintenance Records 406
- Service and Maintenance 11-11 407
- 11-12 Service and Maintenance 408
- Technical Data 409
- Vehicle Data 410
- Engine Drive Belt Routing 411
- 12-4 Technical Data 412
- Customer 413
- 13-2 Customer Information 414
- Customer Assistance 415
- Offices (US, Can) 415
- Customer Assistance for 416
- Text Telephone (TTY) 416
- Users (US, Can) 416
- Online Owner Center 416
- GM Mobility 417
- Reimbursement Program 417
- Customer Information 13-7 419
- Scheduling Service 420
- Appointments 420
- Courtesy Transportation 420
- Customer Information 13-9 421
- Collision Damage Repair 422
- Customer Information 13-11 423
- Service Publications 424
- Ordering Information 424
- Reporting Safety 425
- Reporting Safety Defects 426
- Government 426
- Recording and 427
- Navigation System 428
- Radio Frequency 428
- Identification (RFID) 428
- Statement 428
- INDEX i-1 429
- INDEX i-3 431
- INDEX i-5 433
- INDEX i-7 435
- INDEX i-9 437
- INDEX i-11 439
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